COVID-19 Update

Dear customers,

We would like to say a big thank you for all the messages of support as we transition to an online delivery service. We especially loved the anonymous cards left in the honesty jar outside the shop πŸ₯°Thank you also to those who have referred your friends. (If you refer a friend, we offer a Give $5 and Get $5 offer, when they make a purchase.)

Refer a Friend


Delivering your orders faster

We’ve been working tirelessly to optimise our home delivery service and to offer more availability for the most popular delivery times.

We’ve also hired a bunch of new people to help us pack and deliver your orders. One of which is a chef that has worked at some amazing restaurants. Not only is he great at chopping, but he also shares his expertise on how to cook with fresh produce. You will love this extra service when we open the doors again.

Hoping you are all well and look forward to catching up with you in the near future.

Β 

Common Questions

When will your store open again?

We do not have a set opening date at this stage however we can say it’s not far away. Our new store across the road is almost finished so we look forward to welcoming you through our doors soon.

How is your meat priced?

Online meat prices are only approximate. Where the actual price is less than the paid price, we will refund you the difference after your order is packed.

Can I make changes to my order?

Unfortunately, we cannot accept changes or additions within 48 hours of your scheduled delivery, as all our stock is ordered in advance.

Delivery timing?

Please note that delivery times are only approximate. We may be late, but we will get to you on the day requested, or even earlier if possible. We really appreciate your patience.


Things to remember when ordering online

  • Deliveries may not run exactly on time
  • Free delivery is available in most Bayside suburbs on orders over $50
  • To protect the health of your family and our staff, we will leave the box at your door.
  • If your order is under $50 we will charge a $10 fee for delivery
  • We also have opened up a 6 PM-8 PM delivery window which is also $10 more
  • Some grocery lines may be temporarily out of stock, but Debbie is constantly reordering and replenishing.Β 

If you have any enquiries, please email deliveries@freshconnection.com.au or leave a message on 03 9592 6684. A staff/family member will call you back within a few hours.

Best wishes,

Theo, Abbey, Debbie and staff